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Automated QA Outsourcing

Outsource software QA or an entire department to support your automation software testing needs. We cover the full-cycle software automated testing process, from creating test plans or documentation to test execution and ongoing quality control. Our company provides both automation and manual QA services.

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Why outsource QA is your viable option

Industry-specific expertise

Zapple Tech experts have experience in almost all industries. We have been perfecting our skills for 12 years, closing over 1,500 projects. We’ve perfected all kinds of testing, methodologies, and practices. We offer you the best service in the market for all types and processes of QA.

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Education
Travel
Retail
FinTech
eCommerce
CRM
Marketplaces
Logistics
No overheads
Get a required number of qualified testing professionals without incurring operational costs.
Speed of providing Automated QA
Maximize the speed of automated QA tests with our expertise. Ramp up your product delivery speed and efficiency with the best QA practices and forefront tools to set up
Fair costs
Keep your testing budget under control with fixed quotes and transparent pricing.
Niche ready-made solutions
With our ready-made solutions you can solve current applied automation tasks

A full range of QA automationservices

As a pure-play software testing company, Zappletech supplies an exhaustive set of QA automation services available for outsourcing:

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Complete automation test coverage
• Functional testing
• Performance testing
• Cybersecurity testing
• Compatibility testing
• Localization testing
• Usability testing
Our expert areas in automated testing
• QA consulting
• Full-cycle testing
• Test automation
• Continuous testing
• Testing in Agile
• Managed QA
• Microservices testing
Systems & platforms
• Web applications
• Mobile applications
• Cloud software
• Embedded systems
• IoT apps
• Blockchain solutions

Choose your engagement model

We offer three distinct collaborations approaches, varying in the extent of our QA engineers’ engagement:

1
Remote team
Our specialists provide services by connecting to your project over the Internet. We integrate into all CI/CD tools and adapt to the team’s uptime. You don’t have to pay for equipment, logistics, or hosting.
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2
On-site team
The company’s experts are moved to your office, where they switch to the team’s schedule and work as usual. You can observe and control their productivity and communicate personally, but an employer pays all logistics and setup costs.
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3
Mixed team
Part of the QA team can be present in your office, while another part will work remotely. This hybrid method allows coordination between all test participants, increasing work efficiency due to the effect of presence in development.
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Work

How We Work

Cooperation with Zappletech unfolds as follows:

Transition stage
• Current QA automation process assessment.
• Service planning and SLA preparation.
• Responsibility transfer.
• QA automation process redesign and incorporation into existing workflows.
Evolution stage
• QA automation process improvement planning and implementation.
• Business process validation.
Service delivery stage
• Test planning.
• Test design.
• Test execution.
• Defect validation and regression testing.
• Test results reporting and testing performance evaluation.

Consider These Factors Before Outsourcing

If you’re unsure whether to handle a QA project in-house or engage a testing firm, consider the examples below.

#1) Skill Gap in One-Time Project & Internal Quality Assurance Team

Assuming you complete the testing for a one-time assignment, the project will necessitate specialized skills that your internal team lacks.

In this scenario, training internal resources is an option, but it would be time-consuming and cost-prohibitive. As a result, you can choose to outsource your QA job to a business that has the necessary knowledge and utilizes cutting-edge technology.

#2) Project with a short timeline but a large number of people required

A QA team’s strength is always inferior to that of the Development and Maintenance teams. The QA window is frequently shortened due to development delays or other factors, and the project or business will want QA completion as soon as possible.

In such instances, one option is to use current resources to complete high-level testing or to hire more people to do rigorous testing. The latter becomes a challenging option because interviewing and hiring employees for testing, as well as maintaining them over time, is difficult. Outsourcing the work to a reputable QA firm is thus a preferable alternative.

#3) Long-term project with a budget constraint

Outsourcing work is a well-known cost-cutting strategy. When compared to having a contract with a third party, maintaining an internal workforce with specific capabilities is always costly. So, if you’re in charge of managing and completing long-term projects, it’s a good idea to consider outsourcing 90% of the job.

Internally, keeping a small staff of business specialists and project coordinators is always a good idea. Outsourcing anything comes with the risk of losing control of the project and expertise of the business. As a result, you should be able to keep a tight grip on what needs to be outsourced.

Your professional software testing team

Software QA automation outsourcing allows you to fill in all the roles you need to perform testing in your organization. We have more than 55 self-managed QA automation experts with professional experience and deep knowledge of the software development process.

QA engineer
How do we prevent defects?
QC engineer
Will this work properly?
What can we automate?
Test automation engineer
Test Manager
How do we achieve the project’s goals?
Test analyst
What testing strategy is required here?

Our Competencies

75+ full-time QA automation professionals experienced in complex projects.
ISTQB-certified QA automation engineers.
Self-managed teams ready to cater to a continuous software testing process and possible QA automation issues.
Efficient quality management system confirmed by ISO 9001 certificate.
Customer information safety ensured by ISO 27001 certification.
QA automation in line with popular software development methodologies (Waterfall, Agile, DevOps, CI/CD, and more).
FAQ

Frequently asked questions

We gave answers to common questions related to Agile QA outsourcing. If your question isn’t covered here, please send it to us via email. We’re always happy to help you.

Let us know about it as soon as you can. We will look into the problem and help you solve it. If this doesn’t help, we will replace this QA engineer at no cost to you. Before we start a project, you will be able to interview the candidates and select your own team.

Here are a few possible ways to check our skills:
– See our case studies to learn more about the results of our work.
– Check out our clients’ reviews on Clutch. If you need additional references, let us know.

Testing strategy design, test environment setup, test case and script preparation, software testing, and defect description are all covered by AQA outsourcing.

We provide complete test automation coverage, systems and platforms and experience of our experts in automated testing.

Instead of making you spend tons of time managing QA, we will take full responsibility for running and managing your software testing process to you. As a QA team lead, we will advise you on a team setup, and help you with workload distribution and testing strategy planning. We will make sure all test cases are implemented and your product is fully tested.
When you outsource QA engineers at Zappletech, it will feel like we’re part of your team. But unlike most in-house testing teams, we don’t require babysitting. You will only need to spend an hour or so per month to review our current progress and the results of our efforts. We build transparent communication with clear reports and regular team calls. We’re always online ready to respond to any questions you might have.

Yes, we can. Currently, we have 55 full-time quality assurance specialists. But we also own the largest online QA community in our country. If our resources aren’t enough, we will be able to quickly find needed people from our community.

Automated software testing can assist enhance software quality by increasing the depth and scope of tests. Unattended testing can be used to execute lengthy tests that are generally avoided during manual testing. They can even be installed on several computers with various settings.

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Projects with QA processes improve product quality by 30 percent than those without QA processes.

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Automated QA Outsourcing
+40 projects

Join satisfied clients

Working with Zappletech, you will have quick engagement in 1-2 weeks, organized senior-level engineering team with a product development mindset, save up to 30% of the budget, time and efforts compared to hiring and managing your in-house development team.

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Anand Bagmar

Anand is a Software Quality Evangelist with 20+ years in the software testing field. He is passionate about shipping a quality
product, and specializes in Product Quality strategy & execution, and also builds automated testing tools, infrastructure,
and frameworks. Anand is a contributor to the Selenium project, writes testing-related blogs, and has built open-source tools
related to Software Testing – WAAT (Web Analytics Automation Testing Framework), TaaS (for automating the integration
testing in disparate systems), TTA (Test Trend Analyzer) and teswiz.

Mary Jo Zervas

Mary Jo Zervas is a QA and testing professional who has been in the IT industry for over 20 years. She started her
career as a java developer, but quickly realized testing and quality assurance were her passion. She has held QA
positions at variety of companies in the Chicagoland area such as Syclo, Redbox and is currently a Principal Test
Engineer at Paylocity. Mary Jo has a Bachelor's degree in Computer Science and Mathematics from Elmhurst College
and a Master's degree in Mathematics from the University of Kentucky. Active in the Chicago quality assurance
community, Mary Jo holds Certified Software Test Engineer (CSTE) and Certified ScrumMaster (CSM) certifications
and is currently the Program Director for the Chicago QA Association. When not searching for the latest software bug,
Mary Jo spends time with her husband and son in the Northwest suburbs and is working towards her blue belt in karate.

Marcus Merrell

As Vice President of Technology Strategy at Sauce Labs, Marcus uses experience from 20+ years in test to manage strategic
technical alliances. Marcus works with external partners to build robust, customer-centric solutions around test automation,
software architecture, and release management. With experience in gaming, eCommerce, marketing automation and nearly
every part of the SDLC, Marcus enjoys sharing his expertise at conferences all over the world. He is also a member of the Selenium
Project Leadership Committee. Marcus enjoys playing the piano, making robots, and building a real estate portfolio in Austin, Texas.

Sudipta Debnath

Sudipta is Technical Leader and Customer Success Specialist with over 20+ years of experience techno commercial
roles. She has presented at multiple events and IEEE forum across country. At Cisco, she is part of Digital Assurance
and Automation and involve various customer- based Test optimization, bridging the gap of unification of test platform
and its enhancement. She can be reached at suddebna@cisco.com

Naeem Akram Malik

Naeem Malik is an experienced automation and performance engineer. He is also a Udemy instructor, a YouTuber,
and a technical blogger. He's got hands-on experience in a variety of tools including JMeter, Selenium, RestAssured,
and WinAppDriver. and programming languages like Java, C#, C++, and JavaScript. He is using Java Selenium and
JMeter on his day job. Feel free to reach out to Naeem if your team needs help in performance testing, API testing,
and end to end test automation.

Lou Robinson

I'm currently the Head of Quality at Sylvera. Over the last decade, I've spent time in roles as a test analyst, an automation
engineer, a QA Lead and other variations on those same roles in and around the Machine Learning and Data industries.
In more recent years, my focus has been on leadership, strategy, and championing the need for a holistic vision of quality
across entire organisations, rather than just in Engineering. However, I've also spent a good number of years building out
automated test frameworks in multiple languages, trying to deliver scalable solutions that are easy to read, understand and maintain.

Bas Dijkstra

Hey, my name is Bas Dijkstra, and I am an independent test automation consultant and trainer. I have been active
in the test automation field for some 16 years now, and have worked on software testing and automation solutions across a wide
range of programming languages, frameworks and technology stacks. I’ve delivered test automation training to dozens of companies
and hundreds of conference attendees in the Netherlands as well as abroad, to excellent reviews. You can find a complete overview of
my professional life on my LinkedIn profile. If you want to get in touch, please use the contact form on this site, or send me an email
at bas@ontestautomation.com. I live in Amersfoort, The Netherlands, together with my wife and two sons. When I am not at work,
I like to go outside for a long run, or to sit down and read a good book.

Robin Goldsmith

One of the few with legitimate credentials in Quality Assurance/Testing, Business Analysis/Requirements,
and Process/Project Management, Robin F. Goldsmith, JD works with and trains business and project
professionals to get right results right. Author of the Proactive Testing™ and Proactive Software Quality
Assurance™ methodologies, he is a thought leader who has contributed key ideas to international standards
for software testing, software quality assurance, and software acquisition. Reach him at robin@gopromanagement.com

Péter Földházi Jr.

Peter has been working at EPAM since 2012 and moved to the USA in 2019 where he has been working as a Test Automation
Consultant and as a Quality Architect. He has experience in mobile, web and desktop testing in all levels of test automation
in the financial, gaming, fitness and other domains. Processes, architecture, code quality and customer satisfaction are highly
import to him. He is the first European and one of the first people in the World having successfully taken and passed the ISTQB
CTAL Test Automation Engineer module exam. He is actively helping the ISTQB by reviewing syllabi of foundation and advanced
levels. Peter is also an active speaker, having attended meetups and software engineering conferences with multiple topics. He
used to be a guest lecturer at 3 Budapest based universities: Óbuda, Pázmány and the ELTE universities. Brewing beer and
planting chilis are some of his hobbies.

Rafael Cintra

Solutions Architect focused on DevOps and Continuous Testing experienced with multidisciplinary
and co-located teams on medium and large-sized companies. Extensive experience within financial
services working with banks going through an agile and digital transformation while applying DevOps
and Continuous Testing principles.

Symon Storozhenko

Set up numerous automation frameworks in Java, JavaScript and Python using Selenium and Playwright
Author of pytest-playwright-visual package for Playwright visual testing with Python:
https://github.com/symon-storozhenko/pytest-playwright-visual Created 10k Animated NFT
collection using Python: https://opensea.io/collection/united-smiles-of-humanoids
Lecturer on Udemy: https://www.udemy.com/course/playwright-with-python-for-web
-automation-testing/

Marco A. Cruz

Marco is a lead SDET with over eight years of software testing experience. He is the founder of automateNow, where he has embarked on a journey
to help as many aspiring engineers as possible to make their dreams a reality. He has led small and medium-sized teams of developers in the
e-commerce, engineering, insurance, and workforce intelligence domains. Marco is also a United States Navy combat veteran.

Paul Grossman

Paul Grossman has over 20 years experience as an SDET with numerous test automation tool sets and languages. Most recently he began
managing five WebDriverIO projects in JavaScript for Guaranteed Rate. Prior to that he spent three years working with Selenium in Java as
well as Micro Focus UFT One in VBScript. He recently wrote a Natural Language Processing engine Add On for the TestProject community.
He is currently conducting a Proof of Concept of the testRigor low-code tool Paul have been a speaker at test automation conferences for 16 years.
He has been a featured guest on the Halloween episodes of the Test Guild automation podcast with Joe Colantonio and The QA
Lead podcast with Jonathan Wright.

Larry Goddard

Larry Goddard is the Test Automation Architect at Oxford University Press (OUP) with responsibility for developing the organisations
Testing Strategy and Framework. Larry is a member of BCS – The Chartered Institute for IT (MBCS), co-founder & CEO of the KLASSI brand,
Creator of 'klassi-js' a open-source Test Automation Framework, Larry is also a Mentor (Aleto Foundation, Black Girls in Tech and Private Individuals)
and Speaker at Tech Conferences and meet-ups dealing with and highlighting Test Automation.

Gáspár Nagy

Gáspár Nagy is the creator of SpecFlow, regular conference speaker, blogger, editor of the BDD Addict monthly newsletter, and co-author of the
books "Discovery: Explore behaviour using examples" and "Formulation: Document examples with Given/When/Then". Gáspár is an independent
coach, trainer and test automation expert focusing on helping teams implementing BDD and SpecFlow. He has more than 20 years of experience in
enterprise software development as he worked as an architect and agile developer coach.

Chris Hyde

I have extensive experience with test architecture, test suite/case management, and test direction for multiple projects. My development experience helps
with understanding how to componentize major test efforts into testable units, and also architecting test frameworks to mirror those of the systems under
test. Lead all aspects of Software Testing with resourcing, planning, allocation and ongoing support. Define, design, and drive implementation of test automation
architecture. Work with DevOps to ensure tests are run at the correct time, cadence, and phase of development process. Familiar with all modern JavaScript webapp
stacks - reactive frameworks, REST APIs(and their respective testing tools), microservices, SPA, AWS/Azure/GCP, big data (hadoop, spark, Postgres, MongoDB, etc).

Jonathon Wright

Jonathon Wright is a strategic thought leader and distinguished technology evangelist. He specializes in emerging technologies, innovation, and automation,
and has more than 25 years of international commercial experience within global organizations. He is the Chief Technology Evangelist for Eggplant a Keysight
Technologies company based in Cambridge in the UK. Jonathon combines his extensive practical experience and leadership with insights into real-world adoption
of Cognitive Engineering (Enterprise A.I. and AIOps). Thus, he is frequently in demand as a speaker at international conferences such as TEDx, Gartner, Oracle,
AI Summit, ITWeb, EuroSTAR, STAREast, STARWest, UKSTAR, Guild Conferences, Swiss Testing Days, Unicom, DevOps Summit, TestExpo and Vivit Community.
In his spare time he is the QA advisory lead for MIT for the COVID Paths Check foundation throughout the Coronavirus pandemic. He is also a member of
Harvard Business Council, A.I. Alliance for the European Commission, chair of the review committee for the ISO-IEC 29119 part 8 “Model-Based Testing”
and part 11 for the “Testing of A.I. based systems” for the British Computer Society (BCS SIGiST). Jonathon also hosts the QA lead (based in Canada) and the
author of several award-winning books (2010 – 2022) the latest with Rex Black on ‘AI for Testing’.

Thomas Haver

Thomas is presently serving as a Test Automation Architect. He leads a team of testers, ops engineers, and production support analysts in the adoption of
DevOps practices. Previously, he led the enterprise automation support of 73 applications at Huntington National Bank that encompassed testing, metrics
reporting, and data management. Thomas has a background in Physics & Biophysics, with over a decade spent in research science studying
fluorescence spectroscopy and microscopy before joining IT.

Eran Kinsbruner

Expert in Continuous testing of web and mobile apps, DevOps and Agile practices, SAST as well as product marketer with strong GTM vision. Amazon best selling author of a trilogy
of books (https://www.amazon.com/Eran-Kinsbruner/e/B07RK5SZH9%3Fref=dbs_a_mng_rwt_scns_share)
- The Digital Quality Handbook
- Continuous Testing for DevOps Professional
- Accelerating Software Quality in DevOps using AI and ML.
Industry thought leader, keynote speaker, blogger, industry event committee member (QA Global Summit), and author of the quarterly digital test coverage index report.
A contributor for InfoWorld.com (http://www.infoworld.com/author/Eran-Kinsbruner/) and for the EnterprisersProject (https://enterprisersproject.com/user/eran-kinsbruner).
Advisory board member for startups.
Certified:
ISTQB foundation level certified.
PMI (Pragmatic Institute Foundations) Certified
various quality related awards as well as 1 registered patent.
Meetup host for mobile Dev and Test TLV and Boston.
Speaking History:
StarEast, StarWest, DevOps East/West, Quest, STPCon, AutomationGuild, AndroidSummit, TISQA, TestExpo UK, Meetups, Webinars, Podcasts, All Day DevOps, QA Global Summit and many more.

Nikolaj Tolkačiov

Because I'm lazy and easily bored, I tend to automate everything I can, if I need to do something twice that is a good indication that something
is off. My automation experience suit includes mobile, gherkin, web, C#, Java, JavaScript, C++, Ruby, and multiple frameworks. I do coding and
“DevOps'ing” too because I gain most of the value not deep-diving into one framework or discipline, but generalizing in the whole spectrum of
software engineering. This generalist point of view allows me to see some issues from different angles and come up with more solutions to solve problems.

Adam Sandman

Adam Sandman was a programmer from the age of 10 and has been working in the IT industry for the past 20 years in areas such as architecture,
agile development, testing and project management. Adam is the Founder and CEO of Inflectra Corporation, where he is interested in technology,
business and enabling people to follow their passions.
At Inflectra, Adam has been responsible for researching the tools, technologies and processes in the software testing and quality assurance space.
Adam has previously spoken at StarEast (2021), TestCon (2021), JFTL (2021), STAR West (2020, 2021), Agile DevOps West (2020, 2021),
STPCon (2018 - 2020), Swiss Testing Day (2019, 2020), EuroSTAR 2020, InflectraCon (2019, 2020), TestingMind (2019, 2020) and STAR Canada (2019).

Larissa Rosochansky

A seasoned professional with over 21 years of experience in IT, Larissa is a strategist, innovator, consultant, and product manager focused on delivering value to
the customer using Lean Digital Transformation overseeing all efforts for a given Value Stream. Before that, she led the Intelligent Automation Offering for Brazil
Market at Avanade and the Global Automation Brazil Program, Test Practice, and its Go to Market activities at IBM Brazil.
Larissa holds a Law degree and a specialization in Software Engineering and she is a certified PMP by PMI, ITIL Foundation by EXIN, Certified SAFEe 5 Lean Portfolio
Manager, and PSM I by Scrum.org, and has the IT Specialist Level 2 - Test Discipline Badge and Design Thinking Co-Creator Badge from IBM.

Jenna Charlton

I began speaking in 2018 at CodeMash in Sandusky Ohio where my first talk How Pro Wrestling Made Me A World Champion Tester put me on the proverbial map.
Since then I’ve given far more serious talks at conferences like TestBash and Star. In 2020 I was a keynote at STARWest Virtual testing conference and I was on the selection
committees for STARWest 2021 and Agile Testing Days USA as well as host for TestBash Home 2020 and 2021. I am an occasional tech blogger, trainer, product owner, and
always a tester, but the accomplishments I’m most proud of are my ordination as a deacon at South Euclid UCC in 2016 and my long and happy marriage to my spouse for
the past 11 years.