The Microfocus Global Quality Report states that the most relevant trend for coming years is improving the QA specialists’ skills and level of services. The emphasis on improving testing algorithms and learning new tools or techniques is reasonable. To keep up with trends and demand in the marketplace, you have to follow innovations and learn new ways to control quality constantly. It is often difficult to look for a contractor to perform complex testing of your IT solution because many companies offer multiple services within cooperation. We have prepared 7 key factors based on which you can find the perfect contractor to improve an IT product.
Table of Contents
7 Criteria for Selecting an Automation Testing Company
Tested Platforms and Devices
Test automation companies typically provide a full range of services, including all popular platforms and devices. But how exactly do they test the IT product? There are 2 main ways: through WM (virtual working environment that emulates the necessary OS or device) and cloud services. The latter is preferable because it allows to:- Connect hundreds of physical devices.
- Use only part of the working machine resources.
- Test code under different conditions.
- Test the interface on multiple resolutions and shells.
- Effectively eliminate the most common bugs.
- Identify “specific” errors and malfunctions.
Communication and Adaptability
Testing an IT solution and its development requires constant communication between all project participants. It is vital to maintain communication between sprints at every stage. Ideally, you should synchronize via Jira or other collaboration tools and provide reports 24/7. When choosing a contractor, consider their ability to establish communication channels. You should communicate with the team leader and also with each of its members. It will allow you to quickly respond to reports, fix bugs, and discuss the project’s current progress. We are used to working together with developers and the customer, so all team members are available for communication almost 24/7.Flexible Collaboration Model
Advanced automation testing company usually offers at least 2 types of collaboration:- Dedicated team. This model is preferable because all participants work on the project from the launch. That is why they are fully involved and understand their full responsibility for quality. Also, the project has its own team leader, who organizes the work better.
- Integration of experts into an existing team. Expansion of the staff by external specialists is a little cheaper but has flaws. Due to the transition to an unfamiliar environment, some performers need time to adapt and study the project, negatively affecting the quality and speed of integration.